F.A.Q

2.Can I trust to shop on this website ?

Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties. The Western Union payment is secure and trustworthy. If you want to know more details about privacy, please see our privacy policy.

3.Is there any guarantee that I can get the items ?

Yes,once we get the payment.In 24 hours we will send the items to you.then the tracking numbers will be given to you.You can do the check till you get them. If you have any more inquires, please feel free to contact us and we can get back to you asap.

4.Can I contact you by phone ?

Yes we are reachable by phone,see contact us page. If you call and reach voicemail, all lines are in use. Please leave a message and we will call you back as soon as possible. It would be helpful to know the reason you are calling. If you are calling about the status of your order, please leave your name, order number if you have it, and phone number. If you are calling to check the availability of a shoe, please let us know which shoe(s) you are interested in.

5.Do you have a catalog ?

No. Our website is our catalog. Generally you can request a catalog from the footwear company you are interested in.

6.What about delivery time ?

For packages shipping,all orders may take a bout 1week delivery time to your door and also trackable online any time.

7.Do I have to sign for delivery ?

Yes, all orders require a signature.

8.How do I track my order ?

Most orders can be tracked by going to USPS.com.Once you make orders here,you will get an email noticing Order confirmation with tracking number together.And tracking numbers could be trackable online in 36hours later.Please contact us via email if you need further tracking assistance.

9.My order still says processing after a few days ?

This is normal, once we receive a delivery date your account will be updated with this information so you know when your order will be delivered.

10.What if I am not available on my delivery date ?

If you are not available to sign for your order then it will be returned to your local sorting office for an automatic delivery, or an arrangement made by yourself. A delivery card should have been left.